My biggest cellular pet peeve is the endless recording you hear when you reach someone’s voicemail: “To page this person, press 2 now. You may leave a message at the tone. When you finish recording, you may hang up. Or press 5 for more options”—and so on. At the conference, I asked one cellular executive if that message is deliberately recorded slowly and with as many words as possible, to eat up your airtime and make more ARPU for the cell carrier. I was half kidding—but he wasn’t fooling around in his reply: “Yes.
— David Pogue (New York Times) - thanks David Moldawer