A lot of times customers and potential customers come to me and say, “FogBUGZ (or CityDesk) is almost perfect for my needs. But I need a salad spinner. When are you going to have a salad spinner? Will the next release have a salad spinner?” To these people I have to say, “I don’t know. We might, or we might not. If you really can’t live without a salad spinner, I’m afraid you’ll have to go somewhere else.”
From the archives. Joel’s very good at timeless software writing.