How Hard Could It Be?: Lessons I Learned in the Army, Corporate Culture →
https://marco.org/2008/02/28/how-hard-could-it-be-lessons-i-learned-in-the-army
By Joel (“on Software”) Spolsky.
Long after the general drove off, we remained astonished that he was so cut off from the experience of the troops. Did he actually think we were exhausted because it never occurred to us to sleep in the back of our chauffeured cars?
The entire article is a good quote, but that looked bad here, so you’ll just have to go over there to read it.