How is it that everything about Microsoft’s business is backward looking? This is the real problem they have now. They’re fighting wars that are already over. They’re investing huge energy into defending things they already control, like Windows. As they do this, as they put so much effort into lost causes like search (Bing v. Google) they keep missing out on new things. So their problems just keep getting bigger and bigger, like a snowball rolling down a hill.
— Fake Steve Jobs