Great article by Guy English.
A big one I’d add: Apple’s software quality is declining.
I’m not just talking about the most recent releases of everything, or the last couple of months — I’ve noticed this trend for about 2–3 years. As Apple’s software has grown to address larger feature sets, hard-to-solve problems such as sync and online services, shorter release cycles, increasingly strong competition, and Apple’s own immense scale, quality has slipped.
The list of exceptions to “It just works” is growing quickly.
That, more than anything, scares me about Apple’s future.